The ISP can exchange comments with customer. It is the easiest way to communicate about everything related to the connection. To post a comment, click Customers at the top of the page and select Show customer. Click Add comment:

EN Zakaznici-zobrazit-komentare.png

The ISP and a customer can exchange tickets (messages) one to the other. This is a simply way of mutual communication when need to discuss something. To send a ticket, click Customers:

EN Zakaznici-zobrazit-tickety.png

Click Add ticket to create a new ticket:

EN Zakaznici-zobrazit-tickety-novy ticket.png

© 2013 MikroBill, all rights reserved