To manage and edit information about a particular customer, click Customers at the top of the page and select Show customer:

EN Zakaznici-zobrazit-informace.png

Important details in customers' details:
Customer's name - to make the browsing among customers easier, thy are arreanged by surnames
Login - standardly generated by the key icon. It is possitble to set and/or change it manually
Password - standardly generated by the key icon. It is possitble to set and/or change it manually
E-mail - mandatory field
Phone number - mandatory field
Tariff - type of tariff the customer uses
Partner - Internet connection provider
Location - where the customer lives
Mailing address - the colon between the words stands for the line wrap, necessary for invoicing
Customer's category - natural or legal person, necessary for tariff selection and invoicing
Passport number (ID number) - the value changes if the customer is a natural or legal person
Date of birth (VAT number) - the value changes if the customer is a natural or legal person
Text - an additional information defined by the administrator. To add some value, click Main in global settings and select Additional fields. Then click + Add field at the top right of the page
Status - defines whether the customer is active (connected to the service and receives invoices), blocked (e.g. for being late with payments), not connected (does not have an access to the service, does not receive any invoices), of disconnected (deleted customers)
Router - device that connects the customer to the Internet. It is possible to add routers only when enlisted in the system. To do so, click Networking
IP address / MAC address - stands for customer's devices connected to the router. Possible to add the addresses only when enlisted in the system. To do so, click Networking

To change the tariff, click Tariff at the left-central part of the customer's window:

EN Zakaznici-zobrazit-informace-zmena tarifu.png

To change the status from active to blocked, not connected, or disconnected, click Status at the right-central part of the customer's window:

EN Zakaznici-zobrazit-informace-zmena statusu.png

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